Delta Air Lines scales back changes to its loyalty program after a revolt by customers
Delta Air Lines' modifications to its SkyMiles frequent-flyer program underscore the critical role such reward programs play in consumers' choices and loyalty. The initial overhaul, which pivoted towards favouring monetary spending over flights taken or miles flown,...
Government of Canada announces lower interchange fees for small businesses.
Today, Deputy Prime Minister and Minister of Finance Chrystia Freeland announced a reduction to interchange fees for small businesses as part of new voluntary agreements between Visa and Mastercard and the federal government. Qualifying small businesses will see their...
Your reward points may be at risk once again.
As inflation and unaffordability remain at high rates, Canadian consumers need all the help they can get to make sure they can make ends meet or afford the things they want to do. Reward points are vital to so many of them. Unfortunately, there are those who would do away with them for their own gain.
Big change as Sobeys, Safeway switch away from Air Miles reward points
Changes in the reward points landscape. Empire Company Ltd., the parent company of store chains like Sobeys, Safeway, Foodland, and others recently announced that it is ending its partnership with the Air Miles rewards program and switching to the Scene+ program...
Tired of rising gas prices? Reward points can provide relief
Make the most of reward points this summer. Summer is in full swing, and that means driving and road trip season! However, we all know that gas prices are on the rise and affordability is hitting new lows across the country. But don’t let that get you down. Reward...
Government of Canada announces program for using reward points to help Ukrainian families fleeing war
Reward points can do so much for so many. The Government of Canada recently announced a new program that will enable Canadians to use their reward points to help Ukrainian families affected by the war to move to Canada. The new Ukraine2Canada travel fund will be open...
Post-Election Update
Our mission to protect your points continues With the federal election over and a new government about to take power in Ottawa, we thought we should update you on our campaign to protect points and rewards. The Liberal party is expected to form a minority...
Lessons from Australia
Learning from the fate of points and rewards in Australia to ensure Canada doesn't make the same mistake. This election, reward points are on the line. The NDP is calling for a cap on interchange fees. This may seem like a good idea on paper, but when Australia did...
Talking to Consumers (Video)
Earlier this month, the CCRC hit the streets of Toronto to speak with everyday Canadians about points and rewards... Like our members, many of them were shocked to hear that NDP elected officials are considering policies which could affect access to their points and...
Interchange Fee Caps in Australia
Capping Interchange Fees: A Costly Move for Consumers A look at the Macdonald-Laurier Institute’s Study on Interchange Fees in Australia There’s been recent discussion about the fees merchants pay on credit card transactions, with the Federal NDP calling for a cap on...